Privacy Policy
SolarLocal ("SolarLocal," "we," "us," or "our") is committed to respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act and relevant privacy regulations.
How We Collect Information
We may gather personal details from you, including but not limited to your name, address, phone number, email address, and any other details you voluntarily provide when requesting quotes through our website.
How We Use Your Information
The information you share with us is collected, stored, and processed to deliver and enhance our services. By requesting a quote through our platform, you acknowledge that we may share your details with third-party solar suppliers within our network to facilitate your request. We ensure these suppliers adhere to confidentiality and privacy standards to protect your data.
We may also occasionally send you updates, special offers, or information on products and services that might be relevant to you. If you prefer not to receive such communications, you can opt out at any time. Additionally, we may share your details with trusted third parties for similar marketing purposes unless you indicate otherwise.
Access, Accuracy & Security
We take reasonable steps to ensure that your personal details remain accurate, complete, and up to date. You have the right to access, update, or request deletion of your personal data at any time. To make such a request, please contact us at solarlocal@solarlocal.com.
We implement security measures to protect your information from unauthorized access, misuse, or disclosure.
Concerns & Complaints
If you believe your privacy rights have been breached or you have concerns regarding the handling of your personal information, please contact us at solarlocal@solarlocal.com. We take all concerns seriously and will respond promptly.
Clickstream Data
When you visit our website, our servers automatically collect non-personal information such as your browser type, operating system, referral links, timestamps, and IP address. We analyze this data for website performance insights and user experience improvements.
Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Identify your browser for seamless navigation.
- Improve our website performance.
- Enable remarketing campaigns across online advertising networks.
You may disable cookies in your browser settings; however, doing so may limit certain website functionalities.
Third-Party Links
Our website may contain links to third-party websites. Once you navigate away from our site, we are not responsible for the privacy practices or content of external sites. We recommend reviewing their respective privacy policies.
Contact Us
For any privacy-related inquiries, requests, or to opt-out of communications, please reach out via solarlocal@solarlocal.com.
Last Updated: 7th of February 3035